Welcome to City Cool GCC (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use https://citycoolgcc.com (the “Website”). By using the Website you agree to the practices described in this policy.

1. Information We Collect
Personal information: name, company, email, phone number, job title, address and inquiry details submitted via contact or quote forms.
Technical information: IP address, browser and device type, operating system, pages visited, referrer and analytics data.
Third-party information: data from social logins, public business records, or trusted partners.

2. How We Use Your Information

We use personal data to:

Respond to inquiries, quotes and service requests.
Operate, maintain and improve the Website and our services.
Send administrative notices and (with consent) marketing communications.
Analyze usage and improve user experience.
3. Legal Basis for Processing

Where applicable we rely on consent, contractual necessity, legitimate interests and legal obligations to process personal data in accordance with UAE PDPL and applicable GCC laws.

4. Cookies & Tracking
We use cookies and analytics (for example Google Analytics) to measure and improve site performance. You may disable cookies via your browser but some features may not work correctly without them.

5. Sharing & Disclosure
We may share data with:

Trusted service providers (hosting, analytics, email platforms).
Business partners necessary to deliver a service.
Legal authorities where required by law.
We do not sell your personal data.

6. Data Security & Retention
We apply reasonable technical and organizational measures to protect personal data. We retain personal information only as long as necessary for the purpose collected or as required by law, after which it is securely deleted or anonymized.

7. International Transfers
Your data may be processed or stored in countries outside your jurisdiction. We use appropriate safeguards to protect such transfers.

8. Your Rights
Subject to local law, you may have the right to access, correct, port, restrict, or delete your personal data and to withdraw consent for marketing communications. To exercise these rights contact us at:

Email: Help@citycoolgcc.com

9. Children
The Website is not directed to persons under 16. We do not knowingly collect data from children; if you believe we have, contact us to request removal.10. Changes to This Policy
We may update this policy occasionally. The “Last updated” date will indicate the revision date.

City Cool GCC • Dubai, United Arab Emirates
Contact: Help@citycoolgcc.com